Nicael Design is a luxury furniture and turnkey interior design studio dedicated to creating bespoke living and workspace environments. Our registered office is in India. For any privacy-related inquiries, please contact us at:

Website: www.nicaeldesign.com

We collect information in the following ways:

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2.1 Information You Provide Directly

 • Name, email address, phone number, and project requirements submitted through contact or enquiry forms

• Communications you send us via email, WhatsApp, or social media

• Business details if you are a trade partner or corporate client

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2.2 Information Collected Automatically

When you visit our website, we and our third-party partners (including Google and Meta) automatically collect:

• IP address and approximate geographic location

• Browser type, operating system, and device identifiers

• Pages visited, time spent on pages, and navigation paths

• Referring URLs and search queries that led you to our website

• Click and interaction data on advertisements we run

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2.3 Cookies and Tracking Technologies​

We use cookies, pixels, and similar technologies to enable our website to function correctly and to measure and improve our advertising. Please see Section 6 for full details on cookies.

We use your personal data for the following purposes:

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• To respond to your enquiries and provide design consultation services

• To manage client relationships and deliver contracted interior design projects

• To improve the content, design, and functionality of our website

• To measure the performance of our advertising campaigns on Google and

Meta platforms

• To show you relevant advertisements based on your interests and online behaviour (including remarketing)

• To send you updates, portfolio highlights, or promotional content — only where you have consented or where we have a legitimate business interest

• To comply with our legal obligations

We use the following Google products on our website:

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4.1 Google Analytics

Google Analytics is used to understand how visitors interact with our website. It collects anonymised data including session durations, pages visited, and traffic sources. This data is processed by Google in accordance with Google's Privacy Policy.

Google Analytics may use cookies and similar technologies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout

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4.2 Google Ads (formerly AdWords)

We run paid advertising campaigns through Google Ads. The Google Ads Conversion Tag and Google Tag Manager are deployed on our website to:

• Track conversions (e.g., form submissions, phone calls) that occur after a user clicks on one of our ads

• Enable remarketing — serving ads to users who have previously visited our website as they browse other websites and apps in the Google Display Network

• Build audience segments for targeted advertising

Data collected through Google Ads is subject to Google's advertising policies. You can manage your Google ad settings at https://adssettings.google.com

We use Meta's advertising tools to run campaigns on Facebook and Instagram.

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5.1 Meta Pixel

The Meta Pixel is a piece of code installed on our website that allows us to:

• Measure the effectiveness of our Facebook and Instagram advertisements by tracking actions visitors take on our website (such as viewing a page or submitting an enquiry form)

• Build Custom Audiences of people who have visited specific pages on our website

• Create Lookalike Audiences to reach new potential clients who share characteristics with our existing audience

• Optimise ad delivery using Meta's machine learning to reach users most likely to take a desired action

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5.2 Meta Conversions API

In addition to the Meta Pixel, we may use the Meta Conversions API to share website event data directly from our server to Meta. This improves measurement accuracy and ad performance without sole reliance on browser-based tracking.

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5.3 Your Choices on Meta

You can manage your Meta ad preferences, including whether you see interest-based advertisements, through your Facebook and Instagram settings under 'Ads.' You may also visit the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info

Our website uses the following categories of cookies:

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Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They are typically set in response to actions you take such as filling in forms.

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Analytics & Performance Cookies

These cookies help us understand how visitors use our website. All information is aggregated and anonymised. Examples: Google Analytics (_ga, _gid, _gat).

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Marketing & Advertising Cookies

These cookies are set by Meta and Google to build a profile of your interests and show you relevant ads. Examples: Meta Pixel (_fbp, _fbc), Google Ads (_gcl_au).

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Where applicable, we process personal data on the following legal bases:

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• Consent — where you have given us explicit permission (e.g., subscribing to marketing communications or accepting non-essential cookies)

• Legitimate Interests — for analytics and advertising optimisation, balanced against your privacy rights

• Contractual Necessity — to fulfil our obligations when you engage us for a design project

• Legal Obligation — where required by applicable law

We do not sell your personal data. We may share data with:

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• Google LLC — for analytics and advertising services

• Meta Platforms, Inc. — for advertising measurement and audience tools

• Our trusted service providers (e.g., CRM platform, hosting provider) who are bound by confidentiality and data processing agreements

• Professional advisors (lawyers, accountants) under strict confidentiality

• Law enforcement or regulatory bodies where required by law

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Advertising platform data (Google, Meta) is retained in accordance with those platforms' own retention policies, typically ranging from 30 days to 2 years.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

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• Right to Access — request a copy of the personal data we hold about you

• Right to Rectification — request correction of inaccurate or incomplete data

• Right to Erasure — request deletion of your personal data in certain circumstances

• Right to Object — object to processing based on legitimate interests or for direct marketing

• Right to Restriction — request we limit the processing of your data

• Right to Portability — receive your data in a structured, machine-readable format

• Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us through our website. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us and we will delete the information promptly.

Our website may contain links to third-party websites including our social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Nicael Design

Website: www.nicaeldesign.com

Website: www.nicaeldesign.com

India